TELEMANAGEMENT DELIVERY MODELS

Custom fit telemanagement solutions tailored for your specific needs.

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HASSLE-FREE, SaaS ON DEMAND

Eliminate the hassle of upgrades with our SierraGold Software as a Service (SaaS) on-demand offering. We host and manage all equipment, perform data backups, monitor system security, provide application updates, and collect your CDR data. Customers benefit from rapid and low risk deployment, with no maintenance cost and minimal capital expenditure.

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MANAGED-SYSTEMS SOLUTION

Want to maintain complete control of your assets, but not worry about maintenance? SierraGold can be deployed as a managed-systems solution where we house your company-owned equipment onsite in our data center with access via VPN. You supply the hardware, we install it at our site, provide the software application and upgrades and perform all normal hardware maintenance.

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CTS On-Premise Solution

Companies seeking complete infrastructure control may choose our Call Tracking System (CTS) on-premise, licensed-software option. We provide the software application and updates with full service and support. You own and maintain the equipment at your site.

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Whichever delivery model you choose, our business solutions provide you immediate and secure access to your information anywhere in the world, 24/7/365.

FLEXIBILITY

SierraGold’s user interface is flexible to meet your needs. You choose the default fields to be viewed and modify the viewing size to suit your aesthetic.

CUSTOMIZATION

When you need it, our experienced staff will help set up your queries and reports to answer your most difficult communication questions.

SECURITY

Your data resides on SAI’s secure site, eliminating the possibility of your data being held hostage by a large corporation or targeted by hackers.

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