YOUR CALL DETAIL RECORDS ARE A HIDDEN GOLDMINE OF VALUABLE INFORMATION. INSIGHT CALL DETAIL RECORDS ANALYSIS IS THE KEY TO UNCOVERING IT
Insightful call detail records analysis is a critical but often overlooked component of an organization’s success. Accessible via a single log-in, the combination of InQuery, InPut and InSight provides the ability to query, organize, analyze and monetize your telephony assets.
InPut supplies the framework to organize your company hierarchy. InQuery provides the query capability. And InSight pulls it all together by delivering the tools to analyze your call detail records data and monetize the results.
INSIGHT CALL DETAIL RECORDS ANALYSIS TURNS YOUR CDR INTO VALUABLE BUSINESS INTELLIGENCE
Use InSight’s built-in report templates to generate corporate-level summary reports or drill down to the most-meticulous detail. Alternatively, create your own custom reports and graphs to delve into the world of business intelligence for your own unique situation.
Analyze reports to detect and protect against internal and external abuse, misuse and fraud, as well as robocalls and hackers. Search, document and share communications events to administer corporate and regulatory compliance.
INSIGHT CALL DETAIL RECORDS ANALYSIS QUICKLY GETS THE ANSWERS YOU NEED — ANYTIME, ANYWHERE
InSight enables you to confidently answer the questions most relevant to you, at any time, no matter where you sit in the corporation. And when you need it, our experienced staff is available to help set up your reports and graphs to answer your most difficult communication questions.
POWERFUL BUSINESS INFORMATION FOR ALL AREAS OF YOUR ORGANIZATION
You can also automate report generation to run on your schedule, and have reports delivered directly to the managers and employees who need them most. Set threshold and triggers to notify key personnel immediately when predetermined or suspicious events occur. SierraGold by SAI is always on, always connected, so you don’t have to be.
THE INSIGHT YOU NEED TO CREATE BOTTOM-LINE RESULTS FROM YOUR CALL DETAIL RECORDS
Use your InSight call detail records analysis to ensure financial and IT accountability and to accurately allocate costs for all mobile and PBX sources deployed across the company. Root out empty trunks and eliminate unused or underused equipment and find capacity to maximize trunk utilization. Adjust trunk capacity to handle peak traffic and maintain service-quality levels. Locate the best path for least-cost routing of outbound calls. With our years of call accounting experience, SAI will work with you to locate every opportunity to reduce your telephony costs and monetize your CDR, equipment and services.