InPut Call Detail Records Configuration2021-09-24T14:30:44-07:00

INPUT CDR REPORT CONFIGURATION

The Ultimate in Call Detail Records Recording and Reporting Ease and Flexibility

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INPUT CDR REPORTING BY ORGANIZATION

SierraGold InPut is a web-enabled, organizational database you can use to easily define your organizational structure by division, cost center/department, location and extension. Organize geocodes, employees, billable services, mobile devices and equipment to quickly locate assets and accurately allocate costs across the organization. InPut provides the framework to configure your call detail records reports and build your company hierarchy to identify who owns and has access to specific reports.

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FINE-TUNED CDR REPORTING FOR YOUR SPECIFIC NEEDS

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InPut is a versatile application designed to receive data from a variety of true sources such as Active Directory or any LDAP application, as well as allowing for manual entry. If the required fields are provided, it can be modified to receive from other non-LDAP sources. InPut can also output feeds directly to external systems such as an E911 provider.

InPut records are used in conjunction with SierraGold InSight to define the level of reporting appropriate for individual and corporate needs. Our highly-experienced, technical-services team works closely with you to transfer existing data records into InPut and then verify their use with InSight reporting. Whatever your current framework, tracking and reporting method, SAI is there with you each step of the way to facilitate a smooth transition.

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SOME FREQUENTLY ASKED QUESTIONS ABOUT INPUT

How often can I use InPut to run call detail record reports?2021-06-11T18:02:28-07:00

There is no limit to how often you can submit reports. There are two types of reports that you can submit:

  • Public reports which are visible to authorized personnel within your organization
  • Private reports which are only visible to the party submitting the reports

For more information contact a Product Support Specialist.

What sort of data can I enter into InPut?2021-06-11T17:54:35-07:00

InPut is primarily designed to house organizational hierarchy information: equipment/services; room or cubicle; location, etc. but can be modified to tailor fit your needs. Contact your SAI sales representative or a Product Support Specialist for more information.

Can InPut output specific call detail record contents to feed an outside application?2021-06-11T17:51:33-07:00

Yes, InPut can be modified to output required call detail record fields to an outside source such as E911 or HR applications. For more information contact your SAI sales representative or a Product Support Specialist.

Am I able to provide access to department or division managers?2021-06-11T18:08:29-07:00

Yes.  There are three methods of providing access to managers to choose from.

  1. Division or department reports can be distributed via email upon report completion. Report will be provided in PDF format
  2. System can send managers a link that will take them to the online reports. From there they can view the reports online, download the PDF version or export the online version to Excel
  3. A combination of 1 & 2 above

For more information contact a Product Support Specialist.

Am I able to provide restricted access (read only) to InPut?2021-06-11T17:42:40-07:00

Yes, users can be setup with read only access.  For more information contact a Sierragold Product Support Specialist.

Is there a limit to the number of users that can work in InPut simultaneously?2021-06-11T17:58:17-07:00

Yes, and no.  An unlimited number of staff can work in InPut at the same time. However, if User 1, for example, is working in station 12345, no other user can also simultaneously make changes to that station until User 1 has moved off that record.

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