Is one of your employees being stalked at work? Worried about proving a sexual harassment case? Suspicious of an employee running a side gig on company time? Your call data records (CDR) contain a goldmine of information that may help you resolve these burning questions.

Since CDR have existed, Human Resource and Legal departments have searched these records to gather evidence and provide proof of wrongdoing or innocence. These searches are key to processes known as digital forensic investigation and e-discovery.

Need supporting evidence for suspected misconduct?

Forensic investigations and e-discovery have helped identify corporate and organizational misdeeds such as misuse of company assets or running an outside business (legal or illegal) from the office.

These processes have also aided in identifying and proving sexual harassment cases, as well as the stalking of an employee by a spouse or domestic partner.

When telecom assets are used in nefarious activities, they leave a trail, a trail which can be followed. CDR is instrumental in e-discovery for tracing calls through these pathways.

For example, when tracking station activity such as internal, incoming or outgoing PSTN calls, CDR provides information on specific internal and external dialed digits or dial patterns. These dial patterns include calls such as 911 or international calls. CDR also provides data on outside numbers calling in.

In short, e-discovery into CDR allows you to find out who called who, internally or externally, and when.

SierraGold by SAI^TM provides e-discovery capability through InQuery, formerly known as NetQuery. InQuery provides comprehensive, detailed reports that are customizable to suit your specific e-discovery requirements. These customized reports allow you to quickly find the evidence you need.

And, to ensure your hunt is complete, your search can be performed on diverse data from multiple sources. Whether a cloud-based application or traditional telecom equipment, SAI collects and stores your CDR. If employees use corporate-owned cellular phones, SierraGold by SAI collects and stores that data as well.

Our customers have proven SierraGold by SAI InQuery is a valuable e-discovery tool. Feedback indicates they use InQuery extensively to evaluate and aid in risk management relative to legal, human resources, security, compliance and more!

Moreover, paired with our long-term record retention, InQuery facilitates historical, e-discovery and digital forensics investigations. You never have to worry if critical data will disappear, or if you can query it.

In need of a proven e-discovery tool? Contact us today to learn how InQuery can help you resolve your most-pressing, misdeed-related questions through e-discovery.