Our partners are a key strategic element of SAI’s business model and one way we deliver comprehensive usage management solutions. We partner with companies that share a common vision and commitment to providing the highest level of value to organizations in their telecom management concerns.
We’ve established several partner programs with the aim toward building mutually beneficial relationships with industry-leading companies, to help you in obtaining an optimal solution!
Technology Partners provide telecom infrastructure hardware and related solutions. We work with these partners to ensure that our usage management solutions are capable of interfacing with each partner’s hardware in the best way possible.
SAI is a Registered Member of Avaya’s Developer Connection Program. With access to a wide range of technical resources and tools such as Software Development Kits (SDKs), interoperability notes from Avaya;s Solution and Interoperability Test Lab and other product awareness programs, SAI has the technical know-how to help you successfully deploy Avaya products in your environment.
Our Sierra Gold Telecom Usage Management System supports Avaya’s enterprise voice products and has been certified on Avaya platforms that operate with Communication Manager.
SAI is a Gold Partner in Cisco’s Technology Developer Program, thereby assuring customers that we have met the highest Cisco standards for network expertise and support capabilities, and that our products have met Cisco standards for quality and compatibility. As a Gold Partner, SAI offers customers the reassurance of timely resolution to support inquiries involving both companies’ solutions.
SAI achieved Cisco certification because of the value Sierra Gold brings to Cisco customer IP networks by providing call detail visibility and enhanced reporting functions to VoIP networks. The Gold Partner Certification also recognizes SAI’s market leadership position and commitment to setting the gold standard in customer service and support.
Sierra Gold VTS fully supports the Microsoft Lync Server 2010 and Lync Server 2013 platforms for Enterprise Voice billing and enhanced reporting. As a member of the Microsoft Lync 15 Technology Adoption Program (TAP), SAI is recognized by Micrsoft as an Independent Software Vendor for Lync Server 2013. In addition, SAI is a member of the Microsoft Developer Network.
Application Services Partners are those companies with value-add solutions to which an SAI Solution can provide increased value to our respective customers. Our combined solutions are integrated to deliver an easy-to-use application service.
Telecom Expense Management (TEM) providers are part of this important partner group.
WidePoint Solutions Corporation (WidePoint) is a leading provider of communications lifecycle management services, technology, and solutions. Customer satisfaction is our priority at WidePoint. Our hands-on approach to communication management means our dedicated account managers, live help-desk representatives and expert technical staff are available to help you manage and control your communications assets. In partnership with WidePoint, SAI is able to deliver a full life cycle TEM solution for both wireline circuits and wireless assets. Historical invoice information can be combined with real-time usage information to provide cost and usage visibility at a whole new level.
911 Notification Partner(s)
911 ETC exists to provide you with the E911 services needed to protect your most important asset: your people. 911 ETC’s Crisis Connect™ solution embraces emerging technologies to provide a total, single-point E911 solution for enhanced 911 for both TDM and VoIP. While other providers are able to provide only a small piece of the E911 puzzle, 911 ETC works with SAI to provide all of the pieces and then puts the puzzle together for you.
Enterprise Outsourcing Partners are typically responsible for infrastructure maintenance as well as replacement/expansion. Being measured by Service Level Agreements with their respective customers, our Enterprise Outsourcing Partners are interested in bringing the best value solutions to meet their clients’ usage management needs.
To learn more about SAI’s partner programs and the benefits they offer, please call (800) 775-0025, or e-mail us at firstname.lastname@example.org.